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Salary: $32K – $49K

Meet, greet and welcome customers of WVU Medicine while manning the shuttles. The shuttle drivers must have great customer service and driving skills when operating the shuttles.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Valid Driver’s License.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or Equivalent.

EXPERIENCE:

1. Three years driving experience driving a multiple passenger vehicle is preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Must arrive to assigned area to prepare shuttle for the days run. Checking fluid and operation of the shuttle prior to loading the first passenger of the day.

2. Must arrive on time and wearing proper uniform issued to you.

3. Must follow all traffic laws, posted speed limits and signals.

4. Report all accidents / incidents immediately to your supervisor.

5. If problematic situations arise, you are to contact your supervisor immediately.

6. At all times follow the designated route and follow the guidelines when loading / unloading passengers. (i.e. 5 minutes, Full Shuttle or Another Shuttle Arrives)

7. All shuttles are to be maintained inside and out during non-peak hours by the individual drivers of the shuttle.

8. If the Shuttle develops mechanical issues, document the problem and notify your supervisor immediately.

9. No Cell Phone usage while Shuttle is operating per the law and policy.

10. Breaks are to be taken on non-peak times.

11. Communication between drivers upon leaving or arriving at a destination is required via radio.

12. Documentation of passengers is to be updated at all destinations.

13. Any suspicious activity is to be reported to the Security Dispatcher immediately

14. Any vehicle assist with other motorist or employees are to be reported to Security Dispatcher immediately.

15. Must know how to operate wheelchair lift on handicap equipped Shuttles.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk or hear in order to communicate with passengers regarding the Shuttle Services.

2. Continuous sitting, within the shuttles from parking lot areas is required in order to transport passengers to retrieve vehicles / arrive to destinations.

3. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients / employees, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms.

4. Evaluation by Occupational Medicine required upon hire or transfer to ensure medical fitness. Periodic evaluation after hire required. Any significant changes in health-status must be reported.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Employee may be exposed to all types of weather conditions.

2. Employee exposed to all traffic conditions.

3. Must complete vision screening test for near and far vision. Must screen 20/40 or better or will be referred to the Eye Center.

SKILLS AND ABILITIES:

1. Ability to operate all types of automobiles and light trucks, both standard and automatic transmissions.

2. Ability to drive a (15) passenger Shuttle.

3. Having great customer and people skills is preferred.

Salary: $18.00 – $21.00 Per Hour

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does.

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Staff development courses & free online training courses
• Paid training
• Bonus programs
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses

Duties and Responsibilities

• Drives company vehicle to transport passengers.
• Receives request for passenger service and picks up passengers at prearranged locations.
• Assists passengers with entering and exiting vehicles and assists with any items.
• Ensures passengers reach their destinations safely and on time.
• Observes safety regulations and state laws regarding vehicle operation; ensures passengers also follow applicable safety regulations.
• Ensures vehicle equipment such as brakes, lights, windshield wipers, etc., are maintained and operating properly.
• Submits accident reports when needed.
• Conducts routine maintenance on vehicles including adding gasoline, oil, and water and checking tire pressure; reports vehicle problems and ensures more specialized maintenance and repairs are performed.
• Participates in company safety training programs for drivers as required.
• Performs other duties as assigned.

Qualifications

• A High School diploma or equivalent is preferred.
• A valid Driver’s License and clean driving record is required.
• A valid CDL License is required based on location.
• Excellent driving skills.
• Excellent verbal communication and interpersonal skills.
• Excellent time management skills.
• Thorough understanding of traffic regulations, road signs, and routes.

Working Conditions

This position will require working outdoors while loading and unloading their Residents. The position also involves working indoors meeting and organizing Residents needing transportation. Position will work in a closed vehicle on a daily basis. Position is often exposed to very hot or very cold temperatures when working outdoors. Position will work near Residents, but usually have a few feet of space separating them from others.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

ESSENTIAL DUTIES:

• Operate a passenger vehicle on specified routes. Obey traffic rules and regulations. Adhere to MTA policies and procedures. Monitor safe mechanical operating condition of assigned vehicle. Safely pick up and discharge passengers at designated locations.
• Operate vehicle in a safe manner, using defensive driving techniques. Strive to maintain assigned schedule. Make designated stops either on assigned routes or at Dial-A-Ride (DAR) pickup and drop-off locations.
• Inspect and prepare assigned vehicle for operation by performing a thorough pre-trip inspection including adjusting seat, mirrors and seat belts, displaying proper signage, testing the lift, and equipping coach with needed supplies, i.e., farebox, schedules, trip sheets, rider alerts, route binder, etc.
• Inspect vehicle at the end of each shift for damage and lost articles. Remove passenger and schedule information, debris, and other inappropriate items. Complete appropriate paperwork and turn in lost and found items.
• Maintain an awareness of the conduct of passengers while they are riding the bus and/or, when present at designated boarding locations. Take action to ensure safe and comfortable environment for everyone on the bus; may be called on to refuse service to a rider on occasion in accordance with company policies and procedures.
• Collect appropriate cash fares and ticket fares, through the operation of a farebox collection system. Check passes and other fare instruments.
• Promote positive passenger relations; greet passengers in a friendly and courteous manner. Properly secure passengers and mobility devices; provide assistance in loading and unloading packages or other items carried by passengers.
• Maintain a clean, professional appearance at all times. Observe uniform requirements and/or other rules, policies, and regulations as outlined by MTA.
• Provide information concerning routes, schedules and transfer points. Assist passengers as appropriate, including the announcement of all major stops on fixed/deviated routes.
• Monitor two-way radio calls, reporting conditions such as accidents, passenger incidents, mechanical malfunctions, delay in service, and traffic problems using predetermined codes.
• Attend and actively participate in training and meetings; maintain certifications in compliance with licensing requirements.
• This position requires utilizing a tablet as a tool to complete your daily work. You will receive training on the procedures for using the tablet, but willingness to learn or experience using a touch screen tablet to navigate menus and submit data is required.

OTHER FUNCTIONS:

• Perform duties in support of ongoing and special projects.
• Serve on committees, task forces and other work groups.
• Perform other duties as assigned and any duties of a similar nature or level needed to make MTA a world-class transit agency.
• Assist and/or provides route training to new drivers.
• Participate in the driver volunteer assistant program.

Coach Operators are represented by the International Association of Machinists and Aerospace Workers District Lodge 160. Current labor agreement may be found on MTA’s website.

This Summary Job Description does not constitute an employment agreement between the employer and employee and is subject to change as the needs of the employer and requirements of the job change.

This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job; it is intended to be an accurate reflection of those principal job elements essential for making fair pay decisions about this job.

Mason Transit Authority is an equal opportunity employer and does not unlawfully discriminate on the basis of race, gender, wage, color, religion, national origin, marital status, veteran’s status, disability status, sexual orientation, or any other basis prohibited by federal, state, or local law.

Mason Transit Authority follows the requirements of the “Fair Chance Act,” RCW 49. We will not inquire about prior arrests and convictions until after we determine an applicant is otherwise qualified for the position for which the applicant applied, except as allowed under RCW 49. There are specific exemptions for applicants working with children under 18 years of age, or vulnerable persons, certain financial institutions, law enforcement, and volunteers.

Please let Mason Transit Authority know if you need accommodations in order to participate in the application process.Requirements:

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of: Mason County geographic area; defensive driving techniques and basic customer service principles.

Skill in: communicating effectively both orally and in writing; establishing and maintaining cooperative and effective working relationships with others; driving safely.

Ability to: operate a transit passenger vehicle in accordance with traffic laws, ordinances and rules; calculate and handle fares and donations; tactfully and courteously meet and assist the public; promote good passenger relations; maintain a clean, neat appearance and pleasant disposition; and make sound judgments in a crisis situation; read, interpret and follow written policies and instructions; obtain Class B commercial driver’s license (CDL) with passenger endorsement and air brake restriction removed; successfully pass physical examination required for CDL and overall driving fitness.